…just an annual inspection, but was a short wait, and the team is really into cars, which makes it fun.
Thank you for the kind words! Glad we could get you in and out quickly, and we’re happy you enjoyed chatting with our team. We really appreciate you stopping by!
Brought my car up for service and they were able to take it the next morning. Very polite and friendly and performed the service in acceptable manner of time. It’s a reliable neighborhood service station and I would recommend to anyone.
Thank you, Kathleen, for the wonderful review! We are thrilled to hear that you had a positive experience with us. It's our goal to provide excellent service and convenience to our customers. We appreciate your recommendation and look forward to serving you again in the future.
Thank you for your 5-star rating, Roger! We're thrilled to know you had a great experience with us. If you ever need any assistance in the future, don't hesitate to reach out. We look forward to serving you again!
Always great experience with inspection and emissions. I try and come late morning and haven’t had to wait for an inspection.
Thanks for the kind words! We’re glad you’ve had consistently good experiences with your inspections and emissions. We appreciate you coming back to us!
Thank you for your five-star rating, Lidia! We're thrilled to hear that you had an excellent experience with us. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you again soon!
Very quick and inexpensive. Very friendly and efficient service. I highly recommend.
Thank you for recommending us, Eric! We're delighted to hear that our service was quick, friendly, and efficient. Your satisfaction is our top priority! Hope to see you again soon.
Have been a customer for 20+ years! Very happy with the service!
Thank you for being a loyal customer for over 20 years, Ahmar! We are delighted to hear that you are happy with our service. Your satisfaction is our top priority, and we will continue to provide you with the best experience possible. We appreciate your feedback and look forward to serving you for many more years!
Very professional and extremely helpful! KB is great! I will definitely come back here.
Thank you for the positive feedback, Natasha! We're thrilled that you had a great experience with us. Our team works hard to provide exceptional service, so it's wonderful to know that you felt supported. We can't wait to welcome you back!
I arrived when there was no line and the test was completed in just a few minutes. The tech who did the test was courteous and respectful of the condition of my car. All in all a great experience.
Thank you for your 5-star review, Nigel! We're thrilled to hear that you had a great experience with us. Our goal is to provide a quick and efficient service while ensuring the utmost respect for your vehicle. We appreciate your feedback and look forward to serving you again in the future!
I needed to get my car inspected, because my sticker was dead, I went to the Sunoco because it was around the corner, and I’m glad I did. I was second in line and I was there no more that 15 min . Great timing and fast service.
Thank you for choosing Pimmit Hills Sunoco for your car inspection, Dorrisa! We appreciate the excellent feedback. Our team takes pride in providing fast and efficient service so that you can get back on the road quickly. If there's anything else we can help you with in the future, just let us know!
Quick though thorough work for annual inspection on 2013 vehicle.
Thank you Andrew for your positive feedback! We're glad to hear that you were satisfied with our services for your 2013 vehicle. Our team takes pride in providing quick and thorough inspections to ensure your vehicle is in top shape. We appreciate your business and look forward to serving you again in the future.
The diagnosis was spot on reasonably priced and amazing customer service!!
Thank you for your kind review! We’re glad you were happy with the diagnosis, pricing, and customer service. We truly appreciate your trust and look forward to serving you again!
One recommendation is not to allow appointments for state inspection if it is first come first serve. I made an appointment online only to find out i had to wait in line and i wasnt allowed to leave my vehicle (something they shared i could do on their website). Once my inspection was done, they only did one not both. I ended up waiting another 30 minutes to get this done only for them to say a small lightbulb on the side of my car needed to be replaced and charged an additional $30 or they wont pass me. So, in total I paid $80. I feel nickel and dimed, taken advantage and would never recommend going here. I would have made more time in my schedule to do the state inspection if I had known I wasnt allowed to leave my car and if appointments weren't allowed. Miscommunication about what customers can expect.
Thank you for your feedback. We apologize for the misunderstanding regarding drop-off inspections. Our employee provided incorrect information, as customers with a scheduled drop-off appointment are allowed to leave their vehicle with us. We appreciate you bringing this to our attention.
Thank you for the 5-star rating! We truly appreciate your support and look forward to serving you again.
Went in for safety and emissions testing. Everyone was nice and despite the long wait (first come first serve) it was still a good experience.
Thank you, Kat, for choosing our service for your safety and emission testing. We're thrilled to hear that you had a good experience, despite the long wait. Your satisfaction is our top priority, and we value your feedback. We look forward to serving you again in the future!
Thank you for your fantastic review, Jose! We're thrilled to hear that you had a great experience with us. Our team takes great pride in providing excellent customer service, and we're glad that it didn't go unnoticed. If you have any other feedback or need anything in the future, don't hesitate to reach out.
Pimmit Sunoco employees are the best! I have been going there for over 15 years and they are so responsive, so helpful and the prices are great. Highly recommend!
Thank you, Kelly, for your fantastic review! We appreciate your loyalty over the years and are thrilled to hear about your positive experiences with our team. Your recommendation means the world to us!
Emissions inspection.
Thank you for choosing our company for your emissions inspection! We are thrilled to hear that you had a positive experience with us. If you have any questions or need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Thank you for the 5-star rating! We truly appreciate your support and look forward to serving you again.
Did my emissions test here. They were very accommodating
Thank you, Annabelle! We appreciate your kind words and are glad you had a positive experience. We look forward to serving you again!
I just needed an annual inspection, but how cool it was to talk to the technicians about cars while the work was being completed. These guys like their work and provide good, friendly service.
I'm a repeat customer, and they are always quick and thorough!
Thank you, Dave! We truly appreciate your continued business and are glad to hear you’ve had consistently great experiences with us.
Thank you for the 4-star rating, Janardh! We appreciate your business and look forward to serving you again.
Thank you for the 5-star rating! We truly appreciate your support and look forward to serving you again.
Bad
We’re sorry to hear you were disappointed with your experience. We value your feedback and would appreciate the opportunity to address your concerns.
I needed a fuel pump to be repaired and I got the best quote from Pimmit Hills Sunoco. I dropped my car off the day prior and it was repaired the next day. Very happy that my car is starting well again. Very appreciative to KB and the team of mechanics for repairing my car.
Thank you, Mary! We’re glad we could get your vehicle repaired quickly and appreciate your kind words about KB and our team.
Thank you for the 5-star rating! We truly appreciate your support and look forward to serving you again.
I had a smooth experience quickly completing Virginia safety inspection and emissions. Will stop by again in a couple days to replace bulbs on my tag which are no longer lighting up
Thank you for your kind review! We truly appreciate your support and look forward to serving you again.
Great technicians and service.
Thank you for your kind review! We truly appreciate your support and look forward to serving you again.
It was the second time I had work done at Pimmit Hill Sunoco, And it was just like the first. They treated me like they would treat family. They will truly be the only one working on my car.
Thank you, Janie! We truly appreciate your continued trust and are glad to have you as a valued customer.
I got a state vehicle inspection, there was one in the bay and one other in front of me, the guys were fast and efficient and he said things that let me know he check my vehicle thoroughly, and answered any concerns I had. I Appreciated that, also I left my tablet ,contacted them the next day they said we have it behind the desk that goes along way in my book. again thank you to the whole crew
Thank you, Robert! We truly appreciate your kind words and are glad our team could provide a thorough and efficient inspection. We’re happy we could help with your tablet as well!
Thank you for your support! We appreciate your business and look forward to serving you again.
We have been using these guys for many years. Always happy with the work and the price is fair.
Thank you for your continued trust and support! We're glad you've consistently had a great experience with our team. We look forward to serving you again.
Very professional
Thank you for your kind words! We appreciate your support and look forward to serving you again.
The staff was very supportive, upfront about all possible cost, and approximate time frame the work would take. Staff prioritize the needs of my special situation in order to narrow down the needs for my truck to get it back up the road. Thank you. They were fast and super efficient.
Thank you for your kind words! We're glad our team could provide honest, efficient service and get you back on the road. We appreciate your support and look forward to serving you again.
I appreciate the quick service provided
I appreciate the quick service provided
Thank you for your support! We appreciate your business and look forward to serving you again.
Had a slow leak in a tire. The guys at PImmit found it and fixed it. The service was done within two hours of dropping off the car. Nice that I didn’t have to leave the car all day. Thanks!
Thank you for your kind review! We're glad we could get your tire repaired quickly and get you back on the road. We appreciate your support and look forward to serving you again.
Quick and easy service for safety and emissions inspections at a great price. Appreciate the team’s help.
Thank you for your kind words! We're glad you had a quick and easy experience. We appreciate your support and look forward to serving you again.
Excellent job
Please do not bring your car to this place. The owner and one of the inspectors, Kendall Tramayne W., were very rude and unprofessional. I brought my car in for an inspection, and the inspector told me I needed to pay $50 to replace a small light bulb or they would fail the inspection. I explained that most inspection stations charge around $30 for this type of repair and the bulb itself costs about $5. The owner said their pricing was different. They replaced the bulb, but they left the cover/button loose and did not properly adjust it. Overall, the service was poor, and the staff were unprofessional and rude.
We're sorry to hear about your experience. We take all feedback seriously and would appreciate the opportunity to discuss your concerns. Please contact us at: https://www.pimmitsunoco.com/contact-us
Emissions and safety checks in VA are generally inconvenient and an embarrassment to the state (please institute formalized centers like MD and even OH have), but Pimmit makes it as painless as I’ve managed to find. Like all inspection centers, you should heed the inspection hours, arrive early, and expect to wait for your car to be seen. That being said, they have a small waiting area and they’re quick and efficient. Bonus: they do testing on Saturday, which not every inspection center did. I’d recommend this place to others if they had testing to be done.
Thank you for your feedback. We're pleased to hear our team made your inspection experience as efficient as possible. We appreciate your recommendation. – Pimmit Hills Sunoco
The GOOD: Went for a routine safety inspection. Drove up, service bay was empty, paid my $20, exam completed in 15 minutes. Failed initial exam because of one worn out tire. Manager explained I could come back after the tire was replaced, drive right up to the service bay, have the tech eyeball the new tire, and for $1 more the tech would issue the new inspection sticker - 5 minutes tops. Came back the following Saturday at 1:03 pm -- the tech had departed three minutes earlier. Manager said I could come back during regular weekday business hours 800 am - 500 pm. THE BAD: The next Monday, I got out of work early, rushed to the station, got there at 445 pm. The tech had placed a "last car" placard on the car in the service bay. I asked if he could take a few minutes to look at the new tire and issue the sticker, as the manager told me was possible. The tech was a complete jerk, repeating over and over "Last Car, Last Car, Last Car." I told him what the manager had told me - should only be a 5 minute task. Again, "Last Car, Last Car, Last Car." And then another tech chimed in to ask why I came at 445 - I said because I had to work, and left work early to catch them before their scheduled closing time of 5 pm. Got in a shouting match with that jerk too. NO CUSTOMER SERVICE ETHIC, like talking to stupid children. What could have taken 5 minutes and turned me into a happy, loyal customer turned into a shouting match with stubborn idiots. AVOID this location. Go somewhere else where they actually value their customers and provide decent service.
Brad, thank you for your feedback. We're sorry for your experience and appreciate you bringing it to our attention.
Highly recommend. I use this Sunoco for my oil changes, emissions & state inspections, along with various other car services. I’ve always had a wonderful experience with the staff and crew who make me feel confident in the quality of their work.
Thank you for your feedback! We’re thrilled to hear you had a great experience with our team. We truly appreciate your support and recommendation, and we look forward to serving you again. – Pimmit Hills Sunoco Team
Thank you for your feedback! We’re thrilled to hear you had a great experience with our team. We truly appreciate your support and recommendation, and we look forward to serving you again. – Pimmit Hills Sunoco Team
Appreciate the service. They communicated when they had questions and made the service as transparent as possible. Highly recommend
Thank you for your feedback! We’re thrilled to hear you had a great experience with our team. We truly appreciate your support and recommendation, and we look forward to serving you again. – Pimmit Hills Sunoco Team
Thank you for your feedback! We’re thrilled to hear you had a great experience with our team. We truly appreciate your support and recommendation, and we look forward to serving you again. – Pimmit Hills Sunoco Team
Reliable and timely service with good communication. Brough both of my cars in for significant work with their new mechanic and he was able to accurately diagnose and fix both cars. Saved me from having to purchase a new car!
Thank you for your feedback! We’re thrilled to hear you had a great experience with our team. We truly appreciate your support and recommendation, and we look forward to serving you again. – Pimmit Hills Sunoco Team
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